@import url('./arabic-font.css');
:root{--service-primary:#2563eb;--service-primary-contrast:#fff;--service-primary-strong:color-mix(in srgb,var(--service-primary) 40%,#0f172a);--service-primary-soft:color-mix(in srgb,var(--service-primary) 65%,#fff);--service-dark:#0f172a;--service-muted:#64748b;--service-bg:#f8fafc;--service-border:#e2e8f0}
body{background:var(--service-bg);color:var(--service-dark);font-family:"IBM Plex Sans Arabic","Noto Sans Arabic","Segoe UI",Tahoma,Arial,sans-serif;overflow-x:hidden}
.btn-primary{background:var(--service-primary);border-color:var(--service-primary);color:var(--service-primary-contrast)!important}
.btn-primary:hover,.btn-primary:focus{background:color-mix(in srgb,var(--service-primary) 82%,#000);border-color:color-mix(in srgb,var(--service-primary) 82%,#000)}
.btn-light,.btn-light:disabled{background:#f1f5f9!important;border-color:#cbd5e1!important;color:#1e293b!important}.btn-light:hover,.btn-light:focus,.btn-light:active,.btn-light.active,.btn-light.show{background:#e2e8f0!important;border-color:#94a3b8!important;color:#0f172a!important}.btn-outline-primary{border-color:var(--service-primary-strong)!important;color:var(--service-primary-strong)!important}.btn-outline-primary:hover,.btn-outline-primary:focus,.btn-outline-primary:active{background:var(--service-primary)!important;border-color:var(--service-primary)!important;color:var(--service-primary-contrast)!important}.text-primary{color:var(--service-primary-strong)!important}.dark-only .btn-light,.dark-only .btn-light:disabled{background:#1e293b!important;border-color:#475569!important;color:#f8fafc!important}.dark-only .btn-light:hover,.dark-only .btn-light:focus,.dark-only .btn-light:active{background:#334155!important;border-color:#64748b!important;color:#fff!important}.dark-only .btn-outline-primary,.dark-only .text-primary{border-color:var(--service-primary-soft)!important;color:var(--service-primary-soft)!important}.dark-only .btn-outline-primary:hover,.dark-only .btn-outline-primary:focus,.dark-only .btn-outline-primary:active{background:var(--service-primary)!important;color:var(--service-primary-contrast)!important}
.ticket-number{font-family:ui-monospace,SFMono-Regular,Menlo,monospace!important;font-weight:800;letter-spacing:.02em}
.status-pill{display:inline-flex;align-items:center;gap:.4rem;padding:.4rem .75rem;border-radius:999px;color:#fff;font-size:.78rem;white-space:nowrap}
.status-dot{width:.55rem;height:.55rem;background:currentColor;border-radius:50%;display:inline-block}
.metric-card{border:1px solid var(--service-border);border-radius:16px;box-shadow:0 4px 18px rgba(15,23,42,.04)}
.metric-icon{width:48px;height:48px;display:grid;place-items:center;border-radius:14px;background:#eff6ff;color:#2563eb;font-size:1.2rem}
.ticket-mobile-card{display:none}
.mobile-resource-card{border:1px solid var(--service-border);border-radius:12px;padding:16px;margin-bottom:12px;background:#fff}
.empty-state{text-align:center;color:var(--service-muted);padding:2.5rem 1rem}.empty-state i{font-size:2rem;margin-bottom:.75rem}.empty-state h6{color:var(--service-dark);margin-bottom:.35rem}.empty-state p{margin-bottom:1rem}
.flash-stack{position:fixed;inset-block-start:12px;inset-inline-end:12px;width:min(420px,calc(100vw - 24px));z-index:9999}.flash-stack .alert{position:static;margin-bottom:8px;box-shadow:0 8px 24px rgba(15,23,42,.12)}
.whatsapp-button{background:#25d366!important;border-color:#25d366!important}.whatsapp-button:hover{background:#1faa52!important;border-color:#1faa52!important}
.business-logo-preview,.public-logo{width:64px;height:64px;object-fit:contain;border-radius:12px;background:#fff;border:1px solid var(--service-border);padding:4px}.business-logo-preview+input{max-width:540px}.public-logo-placeholder{width:52px;height:52px;display:grid;place-items:center;border-radius:50%;background:#fff;color:var(--service-dark);flex:0 0 auto}
.public-detail{border:1px solid var(--service-border);border-radius:12px;padding:16px;height:100%}
.public-card{font-size:16px}.public-card small{font-size:.82rem}
.scroll-target{scroll-margin-top:16px}
.kanban-board{display:grid;direction:rtl;grid-template-columns:repeat(auto-fit,minmax(min(100%,280px),1fr));align-items:start;width:100%!important;margin:0 0 30px!important;gap:1rem;overflow:visible}
.kanban-column{direction:rtl;min-width:0;background:#f1f5f9;border:1px solid var(--service-border);border-radius:16px;padding:12px}
.kanban-ticket{background:#fff;border-radius:12px;padding:12px;margin-top:10px;border:1px solid var(--service-border)}
.timeline-list{position:relative;padding-right:28px}.timeline-list:before{content:"";position:absolute;right:8px;top:5px;bottom:5px;width:2px;background:#dbeafe}
.timeline-item{position:relative;padding-bottom:20px}.timeline-item:before{content:"";position:absolute;right:-25px;top:5px;width:12px;height:12px;border-radius:50%;background:#2563eb;border:3px solid #dbeafe}
.public-shell{min-height:100vh;background:linear-gradient(135deg,#eff6ff,#f8fafc 45%,#fff);padding:24px 12px}
.public-card{max-width:820px;margin:auto;background:#fff;border:1px solid var(--service-border);border-radius:24px;box-shadow:0 20px 50px rgba(15,23,42,.08);overflow:hidden}
.public-head{padding:28px;background:#0f172a;color:#fff}.public-body{padding:28px}
.tracking-current{border:1px solid #bfdbfe;background:#eff6ff;padding:20px;border-radius:16px;text-align:center}
.tracking-message{font-weight:700;color:var(--service-dark)}
.public-timeline{background:#f8fafc;border:1px solid var(--service-border);border-radius:16px;padding:18px}
.timeline-item.completed:before{background:#94a3b8;border-color:#e2e8f0}.timeline-item.current:before{width:16px;height:16px;right:-27px;top:3px;box-shadow:0 0 0 4px #dbeafe}
.attention-card{border-color:#fde68a}.attention-ticket{color:inherit;padding:16px 18px;border-bottom:1px solid var(--service-border);transition:background .15s ease}.attention-ticket:last-child{border-bottom:0}.attention-ticket:hover{background:#fffbeb;color:inherit}.workflow-summary{border:1px solid var(--service-border);border-radius:12px;padding:14px}.min-w-0{min-width:0}
.step-chip{display:grid;place-items:center;width:30px;height:30px;flex:0 0 30px;border-radius:50%;background:#dbeafe;color:#1d4ed8;font-weight:800}.pos-primary-card{border-top:3px solid var(--service-primary)}
.form-details>summary,.filter-details>summary,.status-notes>summary{cursor:pointer;list-style:none}.form-details>summary::-webkit-details-marker,.filter-details>summary::-webkit-details-marker,.status-notes>summary::-webkit-details-marker{display:none}.form-details>summary{display:flex;align-items:center;justify-content:space-between;gap:12px}.form-details>summary span{font-weight:700}.form-details>summary small{color:var(--service-muted)}.form-details>summary:after,.filter-details>summary:after,.status-notes>summary:after{content:"+";font-weight:800;color:var(--service-primary);margin-inline-start:auto}.form-details[open]>summary:after,.filter-details[open]>summary:after,.status-notes[open]>summary:after{content:"−"}.form-details[open]>summary{border-bottom:1px solid var(--service-border)}
.customer-suggestions{position:absolute;inset-inline:12px;top:calc(100% - 4px);z-index:20;max-height:250px;overflow-y:auto;box-shadow:0 12px 28px rgba(15,23,42,.16)}
body:not(.dark-only) .bg-light{color:#1e293b!important}.dark-only .bg-light{color:#f8fafc!important}.badge.bg-primary{color:var(--service-primary-contrast)!important}.badge.bg-info,.badge.bg-warning,.badge.bg-secondary,.badge.bg-success,.badge.bg-danger{color:#172033!important}.attachment-visibility-list{border:1px solid var(--service-border);border-radius:12px;overflow:hidden}.attachment-visibility-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:12px 14px;border-bottom:1px solid var(--service-border);background:#f8fafc}.attachment-visibility-row:last-child{border-bottom:0}.dark-only .attachment-visibility-row{background:var(--bs-tertiary-bg)}
.filter-details{border-top:1px solid var(--service-border);margin-top:8px;padding-top:12px}.filter-details>summary{display:flex;align-items:center;gap:8px;color:var(--service-primary);font-weight:700}.filter-details>summary:after{margin-inline-start:0}.active-filter-note{display:flex;align-items:center;gap:8px;padding:10px 12px;border-radius:10px;background:#eff6ff;color:#1e40af;font-size:.875rem}.active-filter-note a{margin-inline-start:auto}
.status-notes{border-top:1px solid var(--service-border);padding-top:12px}.status-notes>summary{display:flex;align-items:center;color:var(--service-primary);font-size:.875rem}.whatsapp-link{color:#15803d;background:#f0fdf4;border:1px solid #bbf7d0}.whatsapp-link:hover{color:#166534;background:#dcfce7}.ticket-summary-card{border-top:3px solid var(--service-primary)}
.password-toggle{position:absolute;inset-inline-end:12px;top:50%;transform:translateY(-50%);border:0;background:transparent;color:var(--service-primary);font-size:.8rem;padding:8px}.form-input:has(.password-toggle) .form-control{padding-inline-end:68px}
.financial-card{border-top:3px solid #16a34a}.financial-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.financial-grid>div{background:#f8fafc;border:1px solid var(--service-border);border-radius:10px;padding:10px}.financial-grid small,.financial-grid strong{display:block}.financial-summary-card{border-inline-start:3px solid #16a34a}.financial-currency-row{display:grid;grid-template-columns:auto 1fr;gap:4px 12px;border-bottom:1px solid var(--service-border);padding:10px 0}.financial-currency-row span{text-align:end}.financial-currency-row small{grid-column:1/-1}.converted-total{margin-top:12px;background:#eff6ff;border-radius:10px;padding:10px}.converted-total small,.converted-total strong{display:block}.revenue-bar-row{display:grid;grid-template-columns:90px minmax(80px,1fr) 130px;gap:10px;align-items:center;margin:8px 0}.revenue-bar-track{height:10px;background:#e2e8f0;border-radius:10px;overflow:hidden}.revenue-bar-track span{display:block;height:100%;background:#16a34a;border-radius:10px}.usage-row{padding:14px 0;border-bottom:1px solid var(--service-border)}.subscription-hero{background:#0f172a;color:#fff}.subscription-expired-note{background:#7f1d1d;border-radius:12px;padding:14px}.platform-body{background:#f8fafc}.platform-header{min-height:72px;background:#0f172a;color:#fff;display:flex;align-items:center;gap:24px;padding:12px 24px;position:sticky;top:0;z-index:50}.platform-brand{display:flex;align-items:center;gap:10px;color:#fff}.platform-brand>span,.platform-mark{width:42px;height:42px;display:grid;place-items:center;background:#2563eb;border-radius:12px}.platform-brand small,.platform-brand strong{display:block}.platform-header nav{display:flex;gap:6px;flex:1}.platform-header nav a{color:#cbd5e1;padding:10px 12px;border-radius:9px}.platform-header nav a.active,.platform-header nav a:hover{background:#1e293b;color:#fff}.platform-main{max-width:1500px;margin:auto;padding:28px}.platform-metric i,.platform-metric strong,.platform-metric small{display:block}.platform-metric i{color:#2563eb;margin-bottom:10px}.platform-metric strong{font-size:1.5rem}.platform-login{min-height:100vh;display:grid;place-items:center;background:#0f172a;padding:16px}.platform-login-card{width:min(420px,100%);background:#fff;border-radius:20px;padding:28px;box-shadow:0 24px 60px rgba(0,0,0,.25)}.platform-mark{color:#fff;margin-bottom:18px}
.platform-body .card{background:#fff;border:1px solid #e2e8f0;border-radius:14px;box-shadow:0 6px 20px rgba(15,23,42,.05)}
.platform-metric{border-top:3px solid #2563eb!important}.platform-metric .card-body{padding:18px}.platform-metric small{margin-top:5px;color:#64748b}
.quick-actions{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px}.quick-action{display:flex;align-items:center;gap:12px;min-height:76px;padding:14px;border:1px solid var(--service-border);border-radius:14px;background:#fff;color:var(--service-dark);transition:transform .15s ease,border-color .15s ease,box-shadow .15s ease}.quick-action:hover{color:var(--service-dark);transform:translateY(-2px);border-color:var(--service-primary);box-shadow:0 8px 24px rgba(15,23,42,.08)}.quick-action i{display:grid;place-items:center;width:42px;height:42px;flex:0 0 42px;border-radius:12px;background:color-mix(in srgb,var(--service-primary) 12%,#fff);color:var(--service-primary);font-size:1.1rem}.quick-action strong,.quick-action small{display:block}.quick-action small{color:var(--service-muted);margin-top:2px}.plan-feature-list{display:grid;gap:9px;padding:0;margin:0;list-style:none}.plan-feature-list li{display:flex;align-items:flex-start;gap:8px}.plan-feature-list i{color:#16a34a;margin-top:4px}.plan-feature-list li.text-muted i{color:#d97706}.guide-nav{position:sticky;top:16px}.guide-nav a{display:flex;align-items:center;gap:9px;padding:9px 10px;border-radius:9px;color:var(--service-dark)}.guide-nav a:hover{background:color-mix(in srgb,var(--service-primary) 9%,#fff);color:var(--service-primary)}.guide-step{display:flex;gap:14px;padding:14px 0;border-bottom:1px solid var(--service-border)}.guide-step:last-child{border-bottom:0}.guide-step-number{display:grid;place-items:center;width:32px;height:32px;flex:0 0 32px;border-radius:50%;background:var(--service-primary);color:#fff;font-weight:800}.guide-section{scroll-margin-top:20px}.guide-tip{border-inline-start:4px solid var(--service-primary);background:color-mix(in srgb,var(--service-primary) 7%,#fff);padding:14px;border-radius:10px}
.breadcrumb{align-items:center;justify-content:flex-end;gap:2px}.breadcrumb-item{color:var(--service-muted)!important}.breadcrumb-item.active{color:var(--service-dark)!important;font-weight:700}.breadcrumb-item a{color:var(--service-primary-strong)!important}.breadcrumb-item:empty{display:none}.sidebar-fa-icon{width:24px;flex:0 0 24px;text-align:center;font-size:18px;color:var(--service-primary-strong)}.dark-only .breadcrumb-item.active{color:#f8fafc!important}.dark-only .breadcrumb-item a,.dark-only .sidebar-fa-icon{color:var(--service-primary-soft)!important}
.shared-pagination{display:flex;justify-content:center;margin-top:20px}.shared-pagination .pagination{direction:ltr;flex-wrap:wrap;gap:5px;margin:0}.shared-pagination .page-link{display:grid;place-items:center;min-width:40px;height:40px;padding:6px 10px;border:1px solid var(--service-border)!important;border-radius:10px!important;background:#fff!important;color:var(--service-primary-strong)!important;box-shadow:none!important}.shared-pagination .page-link:hover,.shared-pagination .page-link:focus{background:#f1f5f9!important;border-color:var(--service-primary-strong)!important;color:var(--service-primary-strong)!important}.shared-pagination .page-item.active .page-link{background:var(--service-primary)!important;border-color:var(--service-primary)!important;color:var(--service-primary-contrast)!important}.shared-pagination .page-item.disabled .page-link{background:#f8fafc!important;color:#94a3b8!important;opacity:1}.dark-only .shared-pagination .page-link{background:#1e293b!important;border-color:#475569!important;color:var(--service-primary-soft)!important}.dark-only .shared-pagination .page-item.disabled .page-link{background:#111827!important;color:#64748b!important}
@media(max-width:767.98px){.platform-header{align-items:flex-start;flex-wrap:wrap;padding:12px}.platform-header nav{order:3;flex-basis:100%;overflow-x:auto}.platform-header nav a{white-space:nowrap}.platform-main{padding:18px 12px}.platform-metric .card-body{padding:14px}.revenue-bar-row{grid-template-columns:70px 1fr}.revenue-bar-row strong{grid-column:1/-1;text-align:end}.financial-grid{grid-template-columns:1fr}}
:is(a,button,input,select,textarea,summary):focus-visible{outline:3px solid rgba(37,99,235,.35)!important;outline-offset:2px}
@media(min-width:1200px){.ticket-side-actions{position:sticky;top:16px}}
@media(max-width:767.98px){.ticket-table,.desktop-resource-table{display:none!important}.ticket-mobile-card,.mobile-resource-list{display:block!important}.page-body{padding-bottom:82px}.card-body{padding:16px}.card-header{padding:14px 16px}.mobile-actions{position:fixed;inset-inline:0;bottom:0;background:#fff;border-top:1px solid var(--service-border);padding:10px;z-index:8;box-shadow:0 -8px 20px rgba(15,23,42,.06)}.mobile-actions .btn{min-height:46px;min-width:46px}.public-head,.public-body{padding:20px}.public-shell{padding:0}.public-card{border:0;border-radius:0;min-height:100vh}.public-detail{padding:12px}.status-pill{white-space:normal;text-align:center}.flash-stack{inset-block-start:8px;inset-inline:8px;width:auto}.ticket-submit-card .card-footer{position:sticky;bottom:0;background:#fff;z-index:2}.btn{min-height:42px}}
@media print{.no-print,.page-header,.page-sidebar,.page-title{display:none!important}.page-body,.page-body-wrapper{margin:0!important;padding:0!important}.receipt{box-shadow:none!important;border:0!important}}
@media(max-width:767.98px){.metric-column:last-child:nth-child(odd){width:100%}.ticket-submit-card .card-footer{display:none}}

/* Shared application footer and safe page ending. */
.app-footer{position:relative;z-index:1;margin:0;border-top:1px solid var(--service-border);background:#fff;color:var(--service-muted);padding:18px 15px calc(18px + env(safe-area-inset-bottom))}
.app-footer__inner{min-height:28px;display:flex;align-items:center;justify-content:space-between;gap:16px}
.app-footer__inner p{font-size:.875rem;font-weight:600}
.app-footer__guide{display:inline-flex;align-items:center;gap:7px;color:var(--service-muted);font-size:.875rem;font-weight:600}
.app-footer__guide:hover{color:var(--service-primary)}
.dark-only .app-footer{background:#1e293b;border-color:#334155;color:#cbd5e1}.dark-only .app-footer__guide{color:#cbd5e1}.dark-only .app-footer__guide:hover{color:var(--service-primary-soft)}
.page-body-wrapper>.page-body{padding-bottom:24px}
.platform-body{min-height:100vh;display:flex;flex-direction:column}
.platform-main{width:100%;flex:1}
.platform-footer{width:100%;margin-top:auto}
@media(max-width:767.98px){.app-footer{padding:15px 12px calc(15px + env(safe-area-inset-bottom))}.app-footer__inner{justify-content:center;flex-wrap:wrap;text-align:center}.page-body-wrapper>.page-body{padding-bottom:96px}}

/* Workshatak application brand. */
.app-header-brand{display:flex;align-items:center;gap:10px;min-width:0;color:var(--service-primary-contrast,#fff)}
.app-header-brand:hover{color:var(--service-primary-contrast,#fff)}
.page-header .logo-wrapper .app-header-brand__mark{display:block!important;width:42px!important;height:42px!important;flex:0 0 42px;object-fit:contain;padding:2px;border-radius:12px;background:#fff;box-shadow:0 3px 10px rgba(15,23,42,.15)}
.app-header-brand__copy{display:block;min-width:0;line-height:1.15}
.app-header-brand__copy strong,.app-header-brand__copy small{display:block;white-space:nowrap}
.app-header-brand__copy strong{font-size:1.05rem;font-weight:800}
.app-header-brand__copy small{margin-top:4px;font-size:.65rem;font-weight:600;opacity:.84}
@media(max-width:1199.98px){.app-header-brand,.app-header-brand:hover{color:var(--service-dark)}.dark-only .app-header-brand,.dark-only .app-header-brand:hover{color:#f8fafc}}
@media(max-width:767.98px){.page-header .logo-wrapper .app-header-brand__mark{width:38px!important;height:38px!important;flex-basis:38px}.app-header-brand__copy small{display:none}}
@media(max-width:420px){.app-header-brand__copy{display:none}.page-header .logo-wrapper .app-header-brand__mark{width:36px!important;height:36px!important;flex-basis:36px}}

/* Tenant logo preview and header identity. */
.business-header-identity{min-width:0}.business-header-logo{width:38px;height:38px;flex:0 0 38px;object-fit:contain;border:1px solid var(--service-border);border-radius:10px;padding:3px;background:#fff}.business-header-identity span{max-width:180px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.business-logo-preview-wrap{width:74px;height:74px;flex:0 0 74px}.business-logo-preview,.business-logo-placeholder{width:74px;height:74px}.business-logo-preview{display:block;object-fit:contain}.business-logo-placeholder{display:grid;place-items:center;border:1px dashed var(--service-border);border-radius:12px;background:#f8fafc;color:var(--service-muted);font-size:1.4rem}
@media(max-width:767.98px){.business-header-logo{width:34px;height:34px;flex-basis:34px}}